for your haberdashery requirements

Accessories
to
Zips

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Terms and Conditions

Accessories to Zips are based on the Triplet Business Park, Poldice, St.Day, Redruth, Cornwall  TR16 5PZ


You can reach us by email at:   fiona@accessoriestozips.com

If you have any queries regarding stock or delivery please contact us.


Once you have placed an order, you are making a contract with us, as you are offering to buy goods. If you have placed an order with us, then your debit or credit card will be charged in full. In the event of us not being able to fulfil your order, we will both notify you and refund you immediately.


We accept various kinds of payment, including payment on collection with the click and collect option.


We anticipate sending you your goods within 2 days. 

There are choices on which delivery option you would prefer. Nearly all goods are sent by Royal Mail.

Our prices include VAT at the current rate. 

In the unlikely event of the item not being to your liking, you can send the item back in the unopened, original packaging, for a full refund. The return postage, is your responsibility, and non refundable.


Obviously, if an item is faulty, or supplied incorrectly, we will arrange a replacement (if required) on return of the incorrect or faulty item.




Return and Refund Policy


If you need to return an order, we have a 14 day return policy.

Items must be in an unused condition and in the original undamaged, packaging.


Anything cut to order, such as elastic, ribbons webbing etc., cannot be returned unless faulty.

Contact us for returns instructions by either email:  fiona@accessoriestozips.com or phone us during opening hours on 01209 820345

Obviously, if an item is faulty, or supplied incorrectly, we will arrange a replacement (if required) on return of the incorrect or faulty item.

Refunds will be processed once the original item has been received back to us. 


This policy is in addition to your rights under the Consumer Contracts Regulations and the Consumer Rights Act 

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